Frequently Asked Questions
Everything you need to know about your Levi’s® order.
How do I find the right fit for my jeans?
We offer a comprehensive Size Guide on every product page. You can compare measurements for our iconic fits, such as the 501® Original or 511™ Slim, to ensure you find the perfect pair.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original, unwashed condition with tags attached. Returns can be processed via mail or at any Levi’s® retail store.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your denim sooner.
How should I care for my denim to make it last?
To preserve the life of your jeans and save water, we recommend washing them as little as possible. When you do wash them, turn them inside out, use cold water, and line dry.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Please select your specific region from the country selector at the bottom of our website to see localized shipping rates and times.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.